Terms of Service

These Terms of Service ("Terms") govern your access to and use of Fastrank performance audit and technical consulting services (the "Services"), operated by Cadunlock LLC ("Company", "we", "us", or "our"), including any reports, recommendations, and related materials we deliver.

By purchasing an audit, engaging us for consulting, or using our website at fastrank.io, you agree to be bound by these Terms in addition to our Privacy Policy and Refund Policy . If you do not agree, please do not use our Services.

Nothing in these Terms is legal advice. If you have specific legal questions, please consult your own attorney.

1. Description of Services

Fastrank provides non-tangible, one-time and ongoing digital services including, but not limited to:

• Website performance and Core Web Vitals audits.
• Technical SEO and site structure analysis.
• Custom implementation roadmaps and action plans.
• Consulting calls related to performance, conversions, and technical SEO.

Our work is based on best-effort analysis and recommendations. Implementation of any suggestions on your live website is your responsibility or the responsibility of your chosen developer or agency.

2. Eligibility & Accounts

You must be at least 18 years old and have the legal authority to enter into contracts on behalf of yourself or your organization to use our paid Services.

When you provide access credentials (for example, to your CMS, hosting, analytics tools, or third- party platforms), you confirm that you are authorized to share that access with us for the purpose of delivering the audit or consulting engagement.

3. Orders, Payments & Pricing

Prices for our Services are listed on our website or shared with you in writing. We may change pricing at any time for future orders. All payments are processed securely by third-party payment providers such as Stripe or other processors we may use from time to time.

By submitting a payment, you authorize us and our payment processor to charge your selected payment method for the full amount of the order, including any applicable taxes or fees.

Because our Services involve delivery of expert time and intellectual work, all purchases are subject to the conditions in our Refund Policy .

4. Delivery & Timelines

We aim to deliver your audit and related materials within the timeframe communicated on our website or in your order confirmation. Exact timing can vary depending on:

• How quickly you provide access and requested information.
• The complexity of your website or infrastructure.
• Any unforeseen technical or platform issues.

Our Refund Policy explains when you may be eligible for a refund if we are unable to deliver the agreed scope.

5. Client Responsibilities

To help us deliver accurate and useful results, you agree to:

• Provide accurate contact details and billing information.
• Grant timely access to the websites, tools, and platforms we reasonably request.
• Ensure that any third-party accounts you share with us are used in line with those platforms' own terms and policies (e.g., Google, Shopify, WordPress hosts).
• Implement or oversee implementation of any recommended changes on your own infrastructure.

You are solely responsible for your website, your content, and how you choose to implement our recommendations.

6. No Performance or Ranking Guarantees

We use recognized tools and best practices to create recommendations aimed at improving performance, Core Web Vitals, and SEO signals. However, many factors affecting site speed, rankings, and conversions are outside of our control, including:

• Your hosting environment and server configuration.
• Third-party scripts, apps, and plugins you install.
• Future changes to your website after our audit.
• Algorithm updates and policies from Google or other platforms.

For this reason, we cannot and do not guarantee specific PageSpeed Insights scores, search engine rankings, advertising performance, or revenue outcomes. Our commitment is to deliver a professional, honest audit and a realistic implementation plan.

7. Intellectual Property

All reports, documents, frameworks, templates, and other materials we create in the course of delivering the Services ("Deliverables") remain our intellectual property unless stated otherwise in writing.

When you pay for an audit or consulting engagement, you receive a non-exclusive, non-transferable license to use the Deliverables internally within your business. You may not resell, redistribute, or publicly publish our proprietary methodologies without our prior written consent.

8. Confidentiality & Data Protection

We treat sensitive information you share with us (such as access credentials or non-public business information) as confidential and use it only for the purpose of delivering the Services to you.

Our data handling practices are described in more detail in our Privacy Policy . You are responsible for revoking or updating any temporary access you provide once the engagement is complete.

9. Third-Party Tools & Platforms

Our analysis may rely on third-party services such as Google PageSpeed Insights, Google Search Console, Google Analytics, Shopify, WordPress hosts, or similar tools. Those platforms are operated by third parties, not by us.

Your use of those tools and platforms is subject to their own terms and privacy policies. We are not responsible for any changes, limitations, or enforcement actions taken by Google, Stripe, Meta, or any other third-party provider as a result of your usage or advertising strategy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Cadunlock LLC and its directors, employees, and contractors shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages.
• Loss of profits, revenue, customers, or data.
• Business interruption or reputational damage.

Our total liability for any claim related to the Services will not exceed the total amount you paid us for the specific audit or engagement giving rise to that claim.

11. Indemnification

You agree to indemnify and hold harmless Cadunlock LLC from any claims, damages, or expenses (including reasonable legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights or platform policies.

12. Compliance with Laws & Platform Policies

You are responsible for ensuring that your website, content, and advertising activities comply with all applicable laws and regulations in your jurisdiction, as well as with the policies of platforms such as Google, Meta, TikTok, Shopify, and others.

Our recommendations are provided for informational purposes and do not guarantee that your website or ads will be approved by any specific platform. We do not encourage or support violating any ad network or payment processor policies.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law rules.

Any disputes arising out of or relating to these Terms or the Services shall first be addressed in good-faith negotiations between you and us. If we are unable to resolve the dispute informally, the matter may be brought before the competent courts located in Delaware, United States, unless applicable mandatory law requires a different forum.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When we do, we will update the "Effective date" at the top of this page.

Your continued use of the Services after any changes become effective means you accept the updated Terms. If you do not agree with the revised Terms, you should stop using our Services.

15. Contact Us